Request a Refund

If You're Looking To Request A Refund For Your Ticket Purchase, Please Follow The Steps Below:

Review Event Details

Before proceeding with a refund request, double-check the event details, date, and time to ensure that the refund is applicable according to the event's refund policy.

Check Refund Eligibility

Make sure you meet the eligibility criteria outlined in the event's refund policy. Not all events may offer refunds, or refund policies may vary.

Contact the Event Organizer

If the event allows refunds and you meet the criteria, we recommend first reaching out to the event organizer directly. They may have their own process for handling refunds.

Submit a Refund Request

If you've already attempted to contact the event organizer and need further assistance, please fill out the refund request form below. Our team will review your request and get back to you as soon as possible.

Confirmation

You'll receive a confirmation email with a ticket or case number for reference. Please keep this number for tracking your refund request.

Contact Us

Please allow Indie Tix up to 60 business days to review and process your refund request. If you have any questions or need further assistance, you can contact our customer support team at support@indietix.io.

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